Shipping & Delivery

Standard Delivery – Mainland UK

We ship all orders Monday – Friday, excluding public holidays. Any orders placed after 12pm will be dispatched on the following working day.

• Free Standard UK delivery on all orders

• Delivery can be expected 2-4 working days after dispatch

• Slight Delays with Standard Shipping Times can occur around public holidays

• Items are sent via Royal Mail’s Tracked 48 service. You will receive a parcel tracking email once it is with them

Please Note: Orders placed after 12pm on a Thursday are not guaranteed for weekend delivery.

Standard Shipping to Northern Ireland

• Expected Delivery Time up to 3-6 working days

Standard Shipping (Islands & Scottish Highlands)

• Expected Delivery Time up to 3-6 working days

Please note; when you place your order the delivery address cannot be altered and will be sent to the address provided at the time of checkout. If parcels cannot be delivered due to incorrect address information, customers will be responsible for the cost of redelivery.

We cannot guarantee courier delivery times at peak periods, these are only an estimate. If your order is delayed please contact us at shop@ngkids.co.uk and we will help locate your order.